Privacy Policy

Overview

Lasalva ("we", "us") provides scheduling and business management tools for appointment-based teams. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website, booking pages, and dashboard (the "Services").

Information we collect

We collect data to run your account, deliver bookings, and improve reliability and security.

• Account information, such as your name, email, password credentials, and account preferences.
• Business profile data, including business name, location, opening hours, branding, and service catalog details.
• Team and staff information, including staff profiles, schedules, and assigned services.
• Appointment and customer information entered by you or submitted by customers through booking pages.
• Usage and device data, such as browser type, device type, pages visited, IP-related metadata, and timestamps.

How we use information

We process information to provide core functionality and improve the product.

• Create and manage bookings, availability, customer records, and related communications.
• Authenticate users, protect accounts, and monitor suspicious activity.
• Provide customer support and respond to account or product requests.
• Process subscriptions and billing-related workflows.
• Analyze product usage trends with aggregated and de-identified data.

Payments

Payment processing is handled by Stripe. We do not store full card numbers or sensitive payment credentials on our servers. Stripe may collect and process payment information in accordance with its own privacy policy.

Sharing and service providers

We share information with trusted providers only when needed to operate the Services.

• Infrastructure and cloud hosting providers.
• Email, messaging, and notification delivery providers.
• Payment and billing providers.
• Analytics and monitoring providers.
• Legal authorities when required by law, legal process, or to protect users and platform security.

Data retention

We retain account data for as long as your account is active or as needed to provide the Services.

• You can request account deletion at any time.
• After deletion requests, data is removed or anonymized unless retention is required for legal, security, fraud-prevention, or billing obligations.

Your choices

You can access and update your account information in the dashboard. You may also request data access or deletion by contacting us.

• Update account and business profile details at any time in dashboard settings.
• Request a copy of your personal data or request deletion.
• Use unsubscribe links in optional marketing emails.

Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

International data transfers

Your information may be processed in countries where we or our service providers operate. We take steps to ensure appropriate protections are in place for international data transfers.

Children's privacy

The Services are intended for business users and are not directed to children under 16. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date and post the revised policy on this page.

Contact us

If you have questions or requests about this Privacy Policy, contact us at support@lasalva.com.